Three Plumbing Services,
Clearly Defined and Priced
Each service has a fixed scope, a stated price, and a written summary on completion. Choose the one that matches your situation or start with a diagnostic if you are not sure.
How SahabatAir Approaches Every Job
Booking Confirmation
Contact us by phone or form. We confirm the service, date, arrival window, and price before the appointment.
Technician Arrives Prepared
The technician arrives with the tools and standard materials for the booked service. Work starts only after you confirm the price.
Written Summary Issued
On completion, a written record of the work is provided. The area is tidied before the technician leaves.
This three-stage process applies to all services — whether a short diagnostic visit or a half-day refit. Consistency at each step is how SahabatAir keeps the experience predictable for the household.
Diagnostic House Visit
RM 240 · approx. 1.5 hours
A structured walk-through of the home's wet areas. The technician listens to the household's concerns, inspects the relevant fixtures, and records what was found. At the end of the visit you receive a written summary covering what was checked and any areas that may need attention. No repair work is begun without your explicit agreement.
What is included:
- Inspection of flagged fixtures and pipes
- Visual check of accessible plumbing runs
- Written summary document issued at end of visit
- Verbal walkthrough of findings before departure
- No obligation to proceed with repairs
Process steps:
- 1Household explains current concerns to technician on arrival.
- 2Technician inspects relevant fixtures, taps, drains, and visible pipe runs.
- 3Findings are discussed with the household in plain terms.
- 4Written summary prepared and handed over before technician leaves.
Best for: Households unsure of the cause of a plumbing problem, landlords checking a property before tenancy, or anyone wanting a professional second opinion.
Book This VisitShower Drain Clearing
RM 285 · approx. 1 hour
Removal of hair, soap residue, and mineral build-up from shower and bathroom basin drains. The trap is cleared and reassembled, flow is tested, and the tile and grout directly around the drain opening are wiped down before the technician considers the job done.
What is included:
- Trap removed, cleaned, and refitted
- Build-up cleared from accessible drain run
- Post-clearing flow rate tested
- Tile surround wiped clean
- Written visit summary included
Process steps:
- 1Drain and trap are assessed before work begins.
- 2Trap removed and blockage material cleared thoroughly.
- 3Trap refitted and water run to confirm adequate flow.
- 4Surrounding area cleaned and work summary issued.
Best for: Showers draining slowly, water pooling at the feet, or bathrooms where the drain has not been serviced in an extended period.
Book This Visit
Kitchen & Bathroom Refit
RM 1,250 · Half-day appointment
A coordinated half-day visit replacing the kitchen sink and tap plus a new bathroom basin and mixer. This combined approach suits households making a practical refresh across both wet rooms in a single appointment, keeping disruption to a minimum and locking in a single agreed price for both areas.
What is included:
- Kitchen sink and tap removed and new units fitted
- Bathroom basin and mixer installed
- Water isolation and reconnection handled
- Leak check and flow test on both rooms
- Written summary of installation work
Process steps:
- 1Fixtures confirmed with household; water supply isolated.
- 2Old sink and tap removed; kitchen fixture fitted and sealed.
- 3Bathroom basin and mixer installed and connected.
- 4Flow and leak checks on both rooms; summary issued.
Note on fixtures: The RM 1,250 price covers labour and installation. Fixtures can be supplied by the household or sourced through SahabatAir at cost — this is agreed during booking.
Best for: Households refreshing kitchen and bathroom in a single appointment, or rental properties being prepared for new tenants.
Book This VisitWhich Service Is Right for You?
Use the table below to match your situation to the appropriate service.
| Situation | Diagnostic Visit | Drain Clearing | Kitchen & Bath Refit |
|---|---|---|---|
| Not sure what is causing the problem | |||
| Slow or blocked shower/basin drain | |||
| Replacing kitchen sink, tap, and bathroom basin | |||
| Need written report for landlord | |||
| Preparing unit for new tenants |
Standards Across All Services
These protocols apply regardless of which service is booked.
Water Isolation Before Work
Supply is confirmed isolated before any fitting or drain work. This protects the property and ensures a clean, controlled working environment.
Post-Work Flow and Leak Test
Once work is complete, water is restored and checked for correct flow and the absence of drips or seepage at all connection points.
Work Area Tidied on Completion
The technician clears removed materials and wipes down the immediate area before leaving. The property is left as close to its original state as possible.
Written Record Provided
A written summary covering what was done and any observations is issued for every visit — diagnostic and repair alike. No extra charge.
No Charges Without Agreement
If a job involves scope beyond the booked service, this is discussed and agreed before additional work proceeds. No invoice surprises.
Bilingual Communication
The technician communicates in Bahasa Malaysia or English, whichever the household prefers. Technical findings are explained in accessible terms.
Pricing Summary
All prices in Ringgit Malaysia (RM). No call-out charge on top of the listed price.
Diagnostic Visit
RM 240
Per visit · approx. 1.5 hrs
- Fixture inspection
- Written summary
- No repair obligation
Drain Clearing
RM 285
Per visit · approx. 1 hr
- Trap cleared and refitted
- Flow tested post-work
- Tile surround cleaned
- Written summary
Kitchen & Bath Refit
RM 1,250
Per appointment · half-day
- Kitchen sink & tap
- Bathroom basin & mixer
- Leak & flow check
- Written summary
Fixture cost not included in refit price. Discussed and agreed at booking.
Not Sure Which Service to Book?
Send us a message describing what is happening at home and we will suggest the right starting point — usually the diagnostic visit if the cause is unclear.
Contact Us